In 2009, the members of The Telecommunications UK Fraud Forum came together and achieved something remarkable. Recyclers, traders, retailers and insurers, with support from policing and government produced a voluntary code of practice to protect consumers and traders alike from stolen mobile phones.

The code of practice specifies standards of due-diligence to follow when purchasing used phones in a commercial setting. Whatever your organisation’s reason for buying used devices, following the code will mitigate your risk. It provides evidence of your good practice and ensures thieves find it harder to profit from their crime.

Adherence to the code of practice increases consumers’ trust in the market and elevates reputable traders from the less reputable. As of January 2024, compliant members avoid the trade of over 500 million pounds worth of stolen phones every year.

Is your business compliant? Are your competitors?